At VeloxServ, we're committed to making it easier for our partners to do business with us. That's why we're continually investing in the development of our Unity Partner Portal, providing a single, intuitive platform that simplifies ordering, management and support across our growing portfolio of connectivity services and underlining our position as one of the leading wholesale aggregators in the UK.
Throughout 2026, we've introduced a range of new capabilities designed to streamline everyday tasks, improve visibility and give partners greater control over their services. And we're not stopping there – with even more powerful functionality scheduled to go live over the coming weeks.
What's New in the Unity Partner Portal?
A Single Availability Checker Across All Suppliers
Finding the right connectivity solution has never been easier. Our enhanced availability checker now incorporates all of VeloxServ's integrated suppliers, allowing partners to search multiple networks from one simple interface.
Rather than logging into multiple portals or manually comparing suppliers, Unity provides a single point of access to identify the best connectivity options for every customer.
End-to-End Ordering
Partners can now complete the entire ordering journey directly within Unity.
From quotation through to order submission, the portal provides a straightforward, guided experience that removes unnecessary administration and helps accelerate the sales process.
Built-In Diagnostics
Diagnosing faults is now faster than ever with integrated diagnostic tools for:
- CityFibre
- Vodafone
- ITS
Having immediate access to network diagnostics enables partners to identify issues more quickly, reducing resolution times and improving the overall customer experience.
Real-Time Order Monitoring
Keeping customers informed is an essential part of delivering exceptional service.
Unity now provides comprehensive order monitoring, allowing partners to:
- Track order progress in real time
- View milestone updates throughout delivery
- Request updates directly through the portal when required
Greater visibility means fewer manual chases and more proactive communication with customers.
User Profile Management
Managing portal users has also become much simpler.
Administrators can quickly add, edit and manage user profiles, ensuring team members have the appropriate access without needing to contact support.
API Integration Now in Testing
For partners looking to automate their workflows, our API is now in the testing phase.
Once released, API connectivity will enable businesses to integrate Unity directly into their own systems, helping to reduce manual processes and improve operational efficiency.
Invoice Visibility
Financial administration is now easier thanks to improved invoice visibility within Unity.
Partners can quickly access billing information through the portal, making it simpler to reconcile accounts and manage invoices from a central location.
Coming Soon: Even More Powerful Management Tools
Our development roadmap continues at pace, with several major enhancements due to launch in the coming weeks.
Estate Management
Estate Management will provide partners with a comprehensive view of all customer services within a single interface.
This enhanced visibility will make it easier to manage large customer estates, monitor services and improve day-to-day account management.
Historical Orders Added to Unity
We're also transferring manually placed orders into the portal.
This means partners will benefit from a more complete view of their services, regardless of how or when they were originally ordered, creating a single source of truth across their entire customer base.
Radius Management
One of the most anticipated additions to Unity is Radius Management.
This powerful feature will provide partners with:
- Live broadband usage information
- Online and offline status monitoring
- The ability to suspend user sessions when required
Giving partners direct access to this operational data will significantly improve service management and reduce the time needed to support customers.
A Portal Built Around Our Partners
As a completely independent wholesale aggregator, VeloxServ’s Unity Partner Portal has always been designed with one objective in mind: making life easier for our partners.
By bringing together supplier availability, ordering, diagnostics, order tracking, billing and service management into one platform, Unity helps partners spend less time navigating systems and more time growing their businesses.
With further enhancements already in development, Unity will continue to evolve into one of the UK's most comprehensive wholesale connectivity management platforms.
If you're already a VeloxServ partner, keep an eye out for these upcoming releases. If you're not yet working with us, now is the perfect time to discover how Unity can simplify your operations and help you deliver an even better experience for your customers.
Ready to experience a simpler way to manage wholesale connectivity? Contact the VeloxServ team today to arrange a demonstration of the Unity Partner Portal – sales@veloxserv.co.uk.
