Customer Support

At VeloxServ we maintain a very high standard of support. We aim to resolve queries within 24 hours. We provide both Web and Phone support 7 days a week and our ticketing system is available on national holidays.

We realise our job isn't done once you've purchased your service, we know that it's just the start. Here you should find answers to your questions but, if we're missing something, you can send us a support ticket via your client area.

Scheduled Maintenance / Announcements

22/01/2010 - For all Maintenance and Outages

Please see www.veloxservstatus.co.uk

 

Read More Announcements.

 

Phone or Email Us:

Phone: 01902 500 357

Email: support@veloxserv.co.uk

Calls are charged at a local rate, if we are unable to take your call please leave a message and we will respond as soon as we can, alternativley drop us an email.

Support Links:

Submit a Support Ticket

Knowledgebase

Announcements

Offsite Status Blog

Service Status: